Effective Problem Solving and Decision Making Coursera Quiz Answer [💯Correct Answer]

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Here, you will find Effective Problem Solving and Decision Making Exam Answers in Bold Color which are given below.

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Module 1 Quiz

1.
Question 1
What is a decision?

1 point

  • A choice that you make about something after thinking about it: the result of deciding
  • The thought process of selecting a logical choice from the available options
  • Making a choice without thinking about it
  • The thought process of making a choice with little options

2.
Question 2
Which of the following is NOT one of the three key elements in the process?

1 point

  • Know your purpose
  • Understand your biases
  • Consider different consequences
  • Make a thoughtful choice from few available options

3.
Question 3
An example of a bad choice made by a hiring staff would be which of the following?

1 point

  • The candidate has great teamwork
  • The candidate has skills applicable to the job
  • The candidate has a good sense of humor
  • The candidate has a strong resume and work experience

4.
Question 4
If there is a problem with an unknown cause, what is the most appropriate problem-solving activity?

1 point

  • Finding the cause
  • Deciding on one best solution
  • Generating ideas that could fix the problem
  • Determining the priority order

5.
Question 5
If there is a problem with a jumbled list, what is the most appropriate problem-solving activity?

1 point

  • Deciding on one best solution
  • Determining the priority order
  • Generating ideas that could fix the problem
  • Deciding which solution has the highest probability of success

6.
Question 6
If there is a problem with a known or irrelevant cause, what is the most appropriate problem-solving activity?

1 point

  • Deciding on one best solution
  • Deciding which solution has the highest probability of success
  • Determining the priority order
  • Generating ideas that could fix the problem

7.
Question 7
Which of the following is NOT one of the four algorithmic methods?

1 point

  • Root cause analysis
  • Decision tree
  • Precedence chart
  • Group discussion

8.
Question 8
In creative problem solving, there is no “right” answer, but USEFUL answers.

1 point

  • True
  • False

9.
Question 9
For a decision tree, there are only two options and two outcomes.

1 point

  • True
  • False
Module 2 Quiz

1.
Question 1
What does a Pareto Chart show us?

1 point

  • Information in a descending hierarchical order
  • Issues that cause most of our problems
  • The most important things
  • All of the options are correct

2.
Question 2
Characteristics of a Pareto Chart include

1 point

  • Useful for problem solving
  • Data is put into different categories
  • Ordered, starting with most problematic
  • All of the options are correct

3.
Question 3
When determining the problem categories,

1 point

  • Tabulate the data
  • Do not plot the chart
  • Understand, but don’t act on the results
  • All of these options are correct

4.
Question 4
A Cause and Effect Diagram (CE Diagram) is also known as a

1 point

  • Fishbone Diagram
  • Ishikawa Diagram
  • Plato Diagram
  • Fishbone Diagram and Ishikawa Diagram

5.
Question 5
The common categories of the effect diagram include

1 point

  • People
  • Materials
  • Money
  • People and Materials

6.
Question 6
What is the purpose of a histogram?

1 point

  • To show us information as it actually exists
  • To allow us to make decisions based on evaluation of available information
  • To help us examine what is going on
  • All of the options are correct

7.
Question 7
The histogram shape that compares how you did based on how others performed is:

1 point

  • Typical bell curve
  • Skewed right
  • Skewed left
  • Central tendency

8.
Question 8
Which of the following is NOT a measure of central tendency?

1 point

  • Mean
  • Range
  • Median
  • Mode

9.
Question 9
A value of histograms is

1 point

  • Dispersion
  • Range
  • Size
  • Units
Module 3 Quiz

1.
Question 1
Under which circumstance should a “majority rules” style of decision making be used?

1 point

  • Under no circumstance because having group members unhappy with the result of the vote might derail the project in the long run.
  • When all group members trust that the voting process will lead to a correct decision.
  • Only if there is a group member who is an expert on the subject of the decision and who gains the trust of all the members.
  • When the group is large (i.e. has more than about 15 members), which ensures a balanced vote.
  • If the group reaches a consensus and can proceed to a vote by letting the majority “rule.”

2.
Question 2
Why might a group allow an expert to make a decision for them?

1 point

  • When the subject of the decision is highly specialized and the group members do not have sufficient knowledge to evaluate the pros and cons.
  • When an expert’s decision needs to be made quickly and is binding on all group members.
  • When some group members feel disenfranchised from the majority of the members, who favor a particular point of view.
  • When all group members are equally knowledgeable about the subject of the decision and need a tie-breaking vote.

3.
Question 3
A situation in which a group’s leader seeks advice from the other group members before making a final decision is an example of:

1 point

  • An “authority with input” style of decision making
  • “Consensus-based” decision making
  • “Expert-centered” decision making
  • Democratic, “majority-based” decision making
  • “Minority-based” decision making with universal buy-in

4.
Question 4
Achieving consensus is often the decision making style of choice because:

1 point

  • It ensures that everyone agrees with the decision in the end.
  • It can be done quickly while still gaining universal agreement from group members.
  • The process is usually clearly defined if the moderator is well-trained.
  • It fairly addresses everyone’s point of view by involving them in the discussion.
  • It is the most democratic of all the decision making styles.

5.
Question 5
People in a group sometimes disagree on certain issues because…

1 point

  • They have not taken the time to listen to or understand each other.
  • They have different values or beliefs.
  • The subject of the decision evokes emotional feelings that may cloud understanding.
  • Some members have past recollections of similar decisions and assume that the same outcomes will occur with the current decision.
  • All of these
  • None of these
Module 4 Quiz

1.
Question 1
What is a Run Chart?

1 point

  • A chart that shows how things operate over time in a group setting.
  • A quality control chart used in determining whether the long-run average of a process is changing.
  • A type of tool used to analyze data.
  • All of the above.

2.
Question 2
A Run Chart shows data in a static view.

1 point

  • True
  • False

3.
Question 3
The mean (average) of the data points is graphically part of a Run Chart.

1 point

  • True
  • False

4.
Question 4
What is a Control Chart?

1 point

  • The exact same thing as a Run Chart.
  • Basically, a Run Chart with additional things such as the mean (average), an upper control limit, and a lower control limit.
  • A quality control tool.
  • Both B and C.

5.
Question 5
The upper control limit and the lower control limit are calculated mathematically.

1 point

  • True
  • False

6.
Question 6
In a Control Chart, data points are expected to remain within the upper and lower control limit.

1 point

  • True
  • False

7.
Question 7
An “out of control” data point is normal and expected.

1 point

  • True
  • False

8.
Question 8
How many types of variation are there in a control chart?

1 point

  • 2
  • 3
  • 4
  • None

9.
Question 9
Prepare for the change, manage the change, and reinforce the change are all steps in a certain type of change management process.

1 point

  • True
  • False

10.
Question 10
Which of the following describe a minor change?

1 point

  • Can be implemented as the result of a decision or a change order.
  • Any change that only affects a small part of what is planned or is being done.
  • All of the above.
  • None of the above.

Conclusion

Hopefully, this article will be useful for you to find all the Modules and Final Quiz Answers of Effective Problem Solving and Decision Making Answer of Coursera and grab some premium knowledge with less effort. If this article really helped you in any way then make sure to share it with your friends on social media and let them also know about this amazing training. You can also check out our other course Answers. So, be with us guys we will share a lot more free courses and their exam/quiz solutions also and follow our Techno-RJ Blog for more updates.

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