Psychological First Aid Coursera Quiz Answers | 100% Correct Answer

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Here, you will find Psychological First Aid Exam Answers in Bold Color which are given below.

These answers are updated recently and are 100% correct✅ answers of all week, assessment and final exam answers of Psychological First Aid from Coursera Free Certification Course.

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Psychological First Aid Coursera Quiz Answer

Week- 2

Modules 1 & 2 Quiz

1. When considering the mental health aspects of public health emergencies and disasters, we are most concerned with the phenomenon of:

  • Surge
  • Stress
  • Post traumatic stress disorder (PTSD)
  • None of these options

2. Experiences in the United States and other countries have shown repeatedly that following disasters, particularly those occasioned by violence, there is an increase of demand for health services, including mental health. This requires:

  • None of these options
  • Increased surge capacity
  • More psychologists
  • More shelters

3. An analysis of over 160 empirical studies conducted by Norris and her colleagues (2006) revealed evidence of severe to very severe impairment (interference with functioning) among survivors. What percent of survivors were incapacitated?

  • 10
  • 20
  • 50
  • None of these options

4. According to Beverly Raphael, what percent of survivors of a disaster could benefit from PFA?

  • 25
  • 20
  • 15
  • 10

5. According to Boscarino, et al (2011), crisis intervention, when compared to multi-session psychotherapy, was found to be:

  • No comparison could be made
  • Less effective
  • More effective
  • About the same in terms of effectiveness

6. The Johns Hopkins approach to enhancing surge capacity relies upon:

  • Building and enhancing local response capacity via PFA
  • Establishing better transportation systems
  • None of these options
  • Building and enhancing external response capacity via PFA

7. In the simulation you watched George approach Gina as she enters the disaster relief center. In the “flawed” example, what did George do that was in error?

  • He tried to “fix” the problem
  • He failed to listen accurately
  • His comments were dismissive of Gina’s true concerns
  • All of these options

8. In the simulation you watched George approach Gina as she enters the disaster relief center. In the “correct” example, what did George do that indicated “reflective listening”?

  • He recognized Gina’s loss was far more than just a house
  • He doesn’t walk up behind her
  • He waits for her to get oriented in the new place
  • All of these options

9. As Gina first told her story to George, what seemed most on her mind?

  • None of these options
  • Her emotional attachment to the house
  • Finding shelter
  • Losing her house

10. By the end of their initial encounter, as shown in the “correct” simulation, what do you think Gina’s impression of George might be?

  • George is someone she can speak further to
  • George is incompetent
  • None of these options
  • George is easily distracted

Week- 3

Modules 3 & 4 Quiz

1. ASSESSMENT is an essential aspect of PFA, but we use the term in a far broader context than usual. Remember that the psychological INTERVENTION stage is largely predicated upon the ________ needs of the person in distress.

  • Rumored
  • Idiosyncratic
  • None of these options
  • Medically assessed

2. Much of your specific INTERVENTION is derived from the ASSESSMENT. In order to formulate your intervention plan, you must:

  • Listen to the survivor’s “story”
  • None of these options
  • Administer psychological tests
  • Hold a case conference

3. The survivor’s “story” consists of the person’s reactions to the event refined by:

  • The situational context, or brief description of the critical incident
  • A detailed recollection of the critical incident
  • None of these options
  • Verification from others

4. When the survivor uses terms like anxiety or depression, it is important to:

  • Call for assistance
  • None of these options
  • Immediately ask if the survivor intends suicide
  • Ask for clarification of what those word mean

5. There will typically be three groups of survivors after a critical incident: Eustress, Distress, and:

  • Depressed
  • Panicked
  • Happy
  • None of these options

6. The primary difference between survivors who are DISTRESSED vs DYSFUNCTION is that the DYSFUNCTIONAL group:

  • Need more emergent assistance
  • Is incapable of performing usual activities of daily living
  • Is incapable of discharging necessary responsibilities
  • All of these options

7. Risk-based psychological triage that focuses primarily upon factors such as dislocation, seeing human remains, and separation from friends may be less effective as an assessment and triage tool than evidence-based triage because:

  • Evidence-based triage focuses upon the behaviors that are necessary for adaptive functioning
  • Risk-based predictors explain relatively little variance
  • All of these options
  • Risk-based is probability based

8. In the simulation’s flawed example, during initial ASSESSMENT, George makes a significant error by:

  • Not effectively listening
  • Prematurely asking about suicide
  • All of these options
  • Prematurely focusing on Gina’s crying

9. In the simulation’s flawed example, during the PRIORITIZATION, George makes a significant error by:

  • Recommending she stay in an unfamiliar place
  • Suggesting that a pool would be relaxing, in the wake of a water-related disaster
  • Not listening to Gina’s desire to stay with her relative
  • All of these options

10. In the “correct” simulation, George makes a good point by:

  • Acknowledging the value of staying with her relative close by the remains of her home
  • Suggesting Gina stay at the hotel with other survivors
  • None of these options
  • All of these options

Week- 4

Modules 5 & 6 Quiz
  1. Based upon the assessment and prioritization of needs, an acute INTERVENTION is implemented which is FIRST designed to
  • meet basic needs, stabilize acute distress
  • if necessary, facilitate access to the next level of care
  • none of these options
  • mitigate acute psychological distress

2. Based upon the assessment and prioritization of needs, subsequent to meeting basic needs and stabilization, an acute INTERVENTION is implemented which is NEXT designed to

  • none of these options
  • mitigate acute psychological distress
  • if necessary, facilitate access to the next level of care
  • meet basic needs

3. Subsequent to mitigating acute distress, if the survivor is unable to attend to the necessities of daily living, you should

  • Facilitate access to the next level of care
  • None of these options
  • Give up
  • Ask the survivor to call you in 24 hours

4. In order to stabilize acute distress, you can attempt to

  • All of these options
  • Remove provocative cues
  • Delay impulsive actions
  • Encourage a distracting task focus

5. In order to mitigate acute distress and foster improved ability to function, you can attempt to

  • Normalize reactions as appropriate
  • All of these options
  • Delay impulsive actions
  • Use stress management techniques and problem-solving as indicated

6. In the “flawed” simulation, during INTERVENTION, George made an error by:

Click here to revisit the video

  • Listening carefully
  • None of these options
  • Prematurely recommending medication
  • Worrying about Gina’s psychological health

7. In the “flawed” simulation, during INTERVENTION, George made an error by:

  • Rushing to “fix the problem” by using reframing
  • Failing to paraphrase
  • Looking distracted
  • None of these options

8. In the “correct” simulation, during INTERVENTION, George:

  • All of these options
  • Normalizes Gina’s sadness associated with loss
  • Reinforces a pessimistic outlook
  • Appears worried

9. In the “correct” simulation, during INTERVENTION, George:

  • All of these options
  • Normalizes Gina’s sadness associated with loss
  • Provides some anticipatory guidance prior to Gina’s return to her home site
  • Reinforces the value of optimism

10. In the “correct” simulation, during INTERVENTION, George:

  • Is dismissive
  • Seems rushed
  • Ends by offering continued support if necessary
  • None of these options

Week- 5

Module 7 Quiz

1. In the FOLLOW-UP, George states, “Gina, it sounds like there have been some real ups and downs over the last few days.” This technique is:

  • Distraction
  • A paraphrase
  • None of these options
  • A reframe

2. In the FOLLOW-UP, George states, “But, as you look back what do you think the worst part of this whole ordeal has been, so far? This techniques is:

  • Paraphrase
  • None of these options
  • Psychotherapeutic interpretation
  • An effort to help Gina identify a pivotal moment contributing to her distress

3. In the FOLLOW-UP, George states, “Are you saying what’s making this so painful is the fear that you will lose the memories of the people you loved?” This technique is:

  • Delay
  • None of these options
  • Distraction
  • Reframe

4. In the FOLLOW-UP, George states, “Gina, I know the thought of losing those memories is frightening, and I think you should keep searching for those cherished items, but have you thought that the memories of those you love are not in those items? They are in your mind and in your heart. And no storm can ever take them away.” This technique is:

  • Reframe
  • Distraction
  • None of these options
  • Delay

5. After your intervention, if the person seems more capable of taking care of themselves and/or capable of discharging their responsibilities, then your intervention phase:

  • Has failed.
  • Has ended.
  • Should be repeated.
  • None of these options.

6. It is then recommended that you follow-up with the person at some point deemed most appropriate. Sometimes a second follow-up may be useful. However, if a third follow-up seems indicated it’s probably time to:

  • Facilitate access to another level of care.
  • None of these options.
  • Do a suicide assessment.
  • Repeat the entire intervention phase.

7. If after TRIAGE and INTERVENTION, the survivor requires further support, you should consider

  • Acting as a liaison
  • Serving as an advocate
  • Attempt to instill hope
  • All of these options

8. Interventionist “burnout” refers to

  • The hotel burning down
  • The interventionist experiencing PTSD
  • Mental and physical exhaustion
  • All of these options

9. Burnout consists of all BUT the following:

  • Tachycardia
  • Chronic fatigue
  • Cynicism
  • Procrastination

10. “Compassion fatigue” refers to

  • Vicarious PTSD-like reactions
  • Transference
  • Battle fatigue
  • Burnout


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