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Here, you will find Business English Communication Skills Specialization Exam Answers in Bold Color which are given below.
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About Business English Communication Skills Specialization Course
This Specialization is intended to teach you how to effectively communicate in English in professional settings. You will increase your English vocabulary, improve your ability to write and speak English in both social and professional settings, and acquire terminology and skills applicable to business negotiations, telephone conversations, written reports, and email communications.
Course Apply Link – Business English Communication Skills Specialization
Business English Communication Skills Specialization Quiz Answers
Week 01: Business English: Networking Coursera Quiz Answers
Proficiency Test Quiz Answers
part 1: fill in the blanks
Nancy Friesen is calling ____.
- because she is a friend of Lucy Petersonâs
- to find out some information for Filson Parr
- because she wants to do business with Lucy Peterson
Lucy Petersonâs office is located ____.
- outside of the city
- near CafĂŠ Grumpy
- in the city
They ____ to meet.
- decide not
- make plans
- donât know where
Part 2: Which Sentence is Correct?
Select the sentence with the best grammar.
- The meeting was long as she expected.
- The meeting was longer than she expected.
- The meeting was long from what she expected.
Select the sentence with the best grammar.
- Iâll call you when I arrive.
- Iâm call you when I get there.
- I call you when Iâm getting there
Select the sentence with the best grammar.
- Iâm thinking about to call a meeting.
- Iâm think of calling a meeting to discuss this.
- Iâm thinking about calling a meeting to discuss this problem.
Select the sentence with the best grammar.
- I missed my last bus home. I could leave work earlier.
- I missed my last bus home. I had to leave work earlier.
- I missed my last bus home. I should have left work earlier.
Select the sentence with the best grammar.
- I donât know where the meeting is.
- Do you know how long the meeting?
- Could you tell me where the meeting?
Select the sentence with the best grammar.
- This month isnât as busier to last month.
- This month isnât as busy from last month.
- This month isnât nearly as busy as last month.
Part 3: Complete the Sentence
Could you ____ me with this?
- help
- to help
- helping
Itâs important to be ____ to customers.
- well
- kind
- politely
The sales people travel so much that they ____.
- travel a lot
- need to travel
- donât need desks at the office
Monday is a holiday, so we ____ work.
- mustnât
- shouldnât
- donât have to
Iâm sorry weâre late. It ____.
- rains
- âs rained.
- âs raining.
The city of Seattle ____ in the United States.
- finds
- based
- is located
If you didnât work, what ____ do?
- would you
- you are going to do
Person A: They accepted my teamâs proposal!Person B: Thatâs great! You ____ very happy.
- are
- must be
- should feeling
We ____ this project a week ago.
- started
- are started
- are going to start
Part 4: Which Sentence is Similar in Meaning?
After reading the sentence, select a choice that is the most alike in meaning:
That meeting took place last week.
- The meeting happened last week.
- I participated in the meeting last week.
- Someone changed the location of the meeting last week.
After reading the sentence, select a choice that is the most alike in meaning:
People lined up outside because the store was giving away free phones.
- People wanted to buy the phones.
- The company wasnât charging any money for the phones.
- The phones werenât worth anything, so people wanted to complain.
After reading the sentence, select a choice that is the most alike in meaning:
A letter to apply for a job needs to be quite formal.
- In a letter to apply for a job, slang is fine.
- In a letter to apply for a job, itâs important to use polite expressions.
- In a letter to apply for a job, itâs fine to use casual, but friendly language.
After reading the sentence, select a choice that is the most alike in meaning:
I would really appreciate some suggestions about my problem.
- Please give me some ideas.
- I know how to solve this problem.
- I hope you will make a decision for me.
After reading the sentence, select a choice that is the most alike in meaning:
I sent an email, but it went to the wrong recipient.
- My message was not clear.
- My message didnât go to the right person.
- I made a request, but it was the wrong thing to do.
After reading the sentence, select a choice that is the most alike in meaning:
I shared my ideas with my colleague in an email.
- I wrote to my university.
- I spoke with an old friend.
- I sent a message to a co-worker.
Part 5: Read and Answer
Read the paragraph
Jake,
Thanks for your message. I think it would be better to meet later in the month. Itâs a bit busy around here right now. How does the 18th look for you? Let me know so I can book the conference room.
Best,
Sandy
Fill in the Blank
Sandy ____ meet soon.
- can
- wants to
- doesnât have time to
Read the paragraph
Thanks for your message. I think it would be better to meet later in the month. Itâs a bit busy around here right now. How does the 18th look for you? Let me know so I can book the conference room.
Fill in the Blank
The meeting will be ____.
- in Jakeâs office
- at a coffee shop
- in Sandyâs office building
Read the paragraph
Public Service Announcement
Passenger train service between Seattle and Vancouver has been halted because of heavy rains that caused landslides over the weekend. In addition, Amtrak has closed the tracks between Portland and Seattle due to high water north of Portland. Train service on both routes will be cancelled until at least Tuesday.
Please contact the Amtrak office for information about bus service between Seattle and Vancouver. The phone number for the bus is available on our website below.
Fill in the Blank
____ is the closest in meaning to halted.
- Stopped
- Continued
- Cancelled forever
Read the paragraph
Public Service Announcement
Passenger train service between Seattle and Vancouver has been halted because of heavy rains that caused landslides over the weekend. In addition, Amtrak has closed the tracks between Portland and Seattle due to high water north of Portland. Train service on both routes will be cancelled until at least Tuesday.
Please contact the Amtrak office for information about bus service between Seattle and Vancouver. The phone number for the bus is available on our website below.
Fill in the Blank
____ caused the problem for the area between Portland and Vancouver.
- Bad weather
- Traffic accidents
- Transportation routes
Read the paragraph
Public Service Announcement
Passenger train service between Seattle and Vancouver has been halted because of heavy rains that caused landslides over the weekend. In addition, Amtrak has closed the tracks between Portland and Seattle due to high water north of Portland. Train service on both routes will be cancelled until at least Tuesday.
Please contact the Amtrak office for information about bus service between Seattle and Vancouver. The phone number for the bus is available on our website below.
Fill in the Blank
Train service _____ begin again on Tuesday.
- might
- will not
- will definitely
Read the paragraph
Public Service Announcement
Passenger train service between Seattle and Vancouver has been halted because of heavy rains that caused landslides over the weekend. In addition, Amtrak has closed the tracks between Portland and Seattle due to high water north of Portland. Train service on both routes will be cancelled until at least Tuesday.
Please contact the Amtrak office for information about bus service between Seattle and Vancouver. The phone number for the bus is available on our website below.
Fill in the Blank
Travelers ____ between Seattle and Vancouver.
- can probably take a bus
- are going on a different train route
What is Appropriate in Business Settings? Quiz Answers
Q1. Select the correct response to the sentence below.
âNice to meet you.â
- Thank you.
- Where are you from?
- Nice to meet you, too.
Q2. Select the correct response to the sentence below.
âWhere are you from?â
- How about you?
- Toronto.
- At CGA Company.
Q3. Select the correct response to the sentence below.
âI just started a new job.â
- You are?
- Oh, interesting.
- Yes.
Q4. Select the correct response to the sentence below.
âThis is my first visit to Seattle.â
- Thatâs too bad.
- Oh, really?
- Visit?
Q5. Select the correct response to the sentence below.
âHow do you like it?â
- Yes, very much.
- Oh, really.
- Oh, itâs great.
Q6. Select the correct response to the sentence below.
âOh, look at the time! I have to rush.â
- I have to go now.
- Well, it was nice to meet you.
- Sorry what do you mean?
Business Card Quiz answers
1. In the U.S. business cards are usually exchanged when you introduce yourself.
- True
- False
Itâs a good idea to carry your business cards in a card case.
- True
- False
In the U.S. you must give a business card with both hands.
- True
- False
It is a good idea to offer your business cards to as many people as you can.
- True
- False
âDo you want my card?â is a good way to offer your card to someone.
- True
- False
You can use the phrase Here you are as you hand someone your card.
- True
- False
It is polite in the U.S. to immediately put another personâs business card in a pocket.
- True
- False
In the U.S, if the other person doesnât have a card, itâs okay to ask him or her to write contact details on the back of one of your cards.
- True
- False
Social Networking Quiz Answers
Q1. Can I _______ you on LinkedIn?
- find
- see
Q2. Iâd like to ________ you to connect with me.
- tell
- invite
Q3. You can see my professional ________ on LinkedIn.
- face
- profile
Q4.You can _________ me on Twitter.
- follow
- find
Q5. Thanks for the _________.
- repeat
- retweet / RT
- Thanks for ________ my post.
- agreeing with
- liking
Week 02: Business English: Networking Coursera Quiz Answers
6 Things to Know About Seattle quiz answer
Q.1. Seattleâs geographic location has made it aâŚ
- âŚcenter for global trade.
- âŚcenter for innovation.
Q.2. Seattle has one of the largest ___________ in the U.S.
- airports
- ports
Q.3. The workforce in the Seattle area is _________________.
- highly educated
- well paid
Q.4. Seattle is a good place for ______________.
- research and innovation
- finding jobs
Q.5. People are attracted to Seattle because of ______________.
- the coffee
- the quality of life
Q.6. People in Seattle can _____________.
- do a lot of outdoor activities
- watch a lot of sports
Vocabulary Check Quiz Answer
Look at these pictures and choose the label that fits the picture.
Q.1 Image of cranes by the water.
- Global trade hub
- Leading research center
- Thriving musical scene
- Technology startups
- Opportunities for outdoor recreation.
- Center for aeronautical enginering
Q.2 Images of albums in a museum display.
- Global trade hub
- Leading research center.
- Thriving musical scene
- Opportunities for outdoor recreation
- Center for aeronautical enginering
Q.3 Image of man in a kayak.
- Global trade hub
- Leading research center
- Thriving music scene
- Technology startups
- Opportunities for outdoor recreation
- Center for aeronautical engineering
Q.4 Image of 787 Dreamliner in hangar.
- Global trade hub
- Leading research center
- Thriving music scene
- Technology startups
- Opportunities for outdoor recreation
- Center for aeronautical engineering
Q.5.Image of 3D printer at work..
Global trade hub
Leading research center.
Thriving musical scene
Technology for startups
Opportunities for outdoor recreation.
Center for aeronautical engineering
Q.6 Image of a person analyzing an infrared image on a computer next to a microscope.
- Global trade hub
- Leading research center.
- Thriving musical scene
- Technology for startups
- Opportunities for outdoor recreation.
- Center for aeronautical engineering
What Does This Job Do Quiz Answer
Q.1 Who creates new ideas and products?
- An analyst.
- A coordinator.
- A developer.
- A manager.
Q.2 Who organizes and controls the work of a part of business?
- An analyst.
- A coordinator.
- A developer.
- A manager.
Q.3 Who examines carefully something in detail and shares what they learn with others?
- An analyst.
- A coordinator.
- A developer.
- A manager.
Q.4 Who brings together different people to make sure the business runs smoothly?
- An analyst.
- A coordinator.
- A developer.
- A manager.
Q.5 Who helps a business deal with people outside of its organization?
- A director.
- A project manager.
- An administrative assistant.
- A customer service agent.
Q.6 Who makes sure that things are completed? They would oversee different teams working together.
- A director.
- A project manager.
- An administrative assistant.
- A customer service agent.
Q.7 Who organizes things for another person in the organization such as setting up meetings?
- A director.
- A project manager.
- An administrative assistant.
- A customer service agent.
Q.8 Who usually oversees other managers in a particular area of an organization?
- A director.
- A project manager.
- An administrative assistant.
- A customer service agent.
The History of Starbucks Quiz Answer
Comprehension Quiz
Put these events in order:
Schultz visited Italy and saw people sitting in coffee bars. | Starbucks opened international stores. | Starbucks sold espresso by the cup. |
Three friends opened a store to sell coffee beans. | Schultz was the head of marketing at Starbucks. | Schultz decided to change Starbucks. |
First event:
- Schultz visited Italy and saw people sitting in coffee bars.
- Starbucks opened international stores.
- Schultz was the head of marketing at Starbucks.
- Three friends opened a store to sell coffee beans.
- Starbucks sold espresso by the cup.
- Schultz decided to change Starbucks.
Put these events in order:
Schultz visited Italy and saw people sitting in coffee bars. | Starbucks opened international stores. | Starbucks sold espresso by the cup. |
Three friends opened a store to sell coffee beans. | Schultz was the head of marketing at Starbucks. | Schultz decided to change Starbucks. |
Second event:
- Schultz was the head of marketing.
- Starbucks sold espresso by the cup.
- Starbucks opened international stores.
- Three friends opened a store.
- Schultz visited Italy.
- Schultz decided to change Starbucks.
Put these events in order:
Schultz visited Italy and saw people sitting in coffee bars. | Starbucks opened international stores. | Starbucks sold espresso by the cup. |
Three friends opened a store to sell coffee beans. | Schultz was the head of marketing at Starbucks. | Schultz decided to change Starbucks. |
Third event:
- Starbucks opened international stores.
- Starbucks sold espresso by the cup.
- Schultz visited Italy.
- Schultz was the head of marketing.
- Three friends opened a store.
- Schultz decided to change Starbucks.
Put these events in order:
Schultz visited Italy and saw people sitting in coffee bars. | Starbucks opened international stores. | Starbucks sold espresso by the cup. |
Three friends opened a store to sell coffee beans. | Schultz was the head of marketing at Starbucks. | Schultz decided to change Starbucks. |
Fourth event:
- Schultz visited Italy.
- Starbucks opened international stores.
- Three friends opened a store.
- Starbucks sold espresso by the cup.
- Schultz decided to change Starbucks.
- Schultz was the head of marketing.
Put these events in order:
Schultz visited Italy and saw people sitting in coffee bars. | Starbucks opened international stores. | Starbucks sold espresso by the cup. |
Three friends opened a store to sell coffee beans. | Schultz was the head of marketing at Starbucks. | Schultz decided to change Starbucks. |
Fifth event:
- Starbucks sold espresso by the cup
- Starbucks sold espresso by the cup
- Three friends opened a store.
- Starbucks opened international stores.
- Schultz was the head of marketing.
- Schultz visited Italy.
- Schultz decided to change Starbucks.
Put these events in order:
Schultz visited Italy and saw people sitting in coffee bars. | Starbucks opened international stores. | Starbucks sold espresso by the cup. |
Three friends opened a store to sell coffee beans. | Schultz was the head of marketing at Starbucks. | Schultz decided to change Starbucks. |
- Starbucks opened international stores.
- Schultz visited Italy.
- Schultz was the head of marketing.
- Three friends opened a store.
- Schultz decided to change Starbucks.
- Starbucks sold espresso by the cup.
The History of Amazon Quiz Answer
Q.1 Jeff Bezos was the first CEO and ____________ of Amazon.com.
- leader
- entrepreneur
- founder
- maker
Q,2 At first, Jeff Bezos ____________ his business from the garage of his house.
- operated
- created
- founded
- worked
Q.3 Bezos believed there would be a huge ____________ in online shopping because of the internet.
- growth
- gap
- sales
- need
Q.4 Amazon.com ____________ new customers because they made it easy to shop online. They were the first online company to have a âshopping cartâ on their site.
- led
- had
- competed
- attracted
Q.5 Amazon didnât ____________ a profit for its first six years.
- receive
- do
- have
- make
Q.6 ________ Bezosâ leadership, the company expanded.
- On
- For
- Under
Q.7 When they opened âAmazon Marketplace,â they gave other people and stores the ____________ to sell their products on the Amazon.com website.
gap
business
- opportunity
time
Q.8 In 2000, Amazon ____________ their logo by adding an arrow underneath two letters of the name, which showed that they sell everything from A to Z.
- created
- established
- updated
- drew
Q.9 In 2007, Amazon ____________ a new product, the Kindle. This was the first âe-book.â
- launched
- opened
- made
- ran
Q.10 Amazon has continued to ____________ its business. In addition to selling everything through its website, it is involved in media production, groceries, artificial intelligence and cloud storage.
- diversify
- do
- operate
- change
Week 03: Business English: Networking Coursera Quiz Answers
Subject Lines Quiz
Q.1 Choose the best subject line.
- I want to thank you for helping me last week
- Thanks for your help
Q.2 Choose the best subject line.
- REQUEST FOR INFORMATION
- Request for information
Q.3 Choose the best subject line.
- Website redesign project update
- Update on project for redesigning the website
Q.4 Choose the best subject line.
- Website Project Problem
- Problems
Q.5 Choose the best subject line.
- I have a question aboutâŚ
- Application
Email Greetings Quiz Answer
Dear Mina Kim,
- Correct
- Incorrect
Dear Hector,
- Correct
- Incorrect
Dear MedEx
- Correct
- Incorrect
Dear, Wayne
- Correct
- Incorrect
Hi Everyone,
- Correct
- Incorrect
Dear Ms. Jennifer.
- Correct
- Incorrect
Formal or Informal? Quiz Answer
Answer these questions by choosing the correct answer.
Which is more formal?
- request
- ask for
Which is more informal?
- Cheers
- Thank you
Which is more neutral?
- donât
- do not
Which is more formal?
Best,
Sincerely,
5. Which is more informal?
- Want to go for a coffee?
- Do you want to have coffee?
Which is more formal?
- Did you get it?
- Did you receive it?
Which is more informal?
- btw
- by the way
Which is more neutral?
- I am writing to inquire about
- I wanted to ask about
Direct or Indirect? Quiz Answer
Remember when we looked at different situations to decide if we should be direct or indirect? Letâs see if now you can also choose the best language to match these situations in this short quiz.
Q,1 I want to borrow your stapler.
- Would it be possible for me to borrow your stapler?
- Can I borrow your stapler?
Q.2 I want to request a catalogue from a mail-order clothing company.
- I want to request a catalog from a mail-order clothing company.
- Please send me a catalog.
Q.3 .I want to suggest that we move our weekly meeting to 6:00 pm on Friday.
- Would it be possible to move the meeting to 6:00 pm on Friday?
- Letâs move the meeting to 6:00 pm on Friday.
Q.4 I want to tell you that the length of your report is too short.
- The report is a little short.
- You didnât write enough.
Q.5 I want to tell you there will be no salary increase this year.
- It appears that we might not be able to give any salary increases this year.
- Maybe we canât give any salary increases this year.
Writing Effective Email Openings Quiz Answer
Choose the best way to complete these opening sentences.
I am writing to ___ a brochure.
- request
- ask
I am writing ___ your admission requirements.
- to inquire about
- regarding
I am writing ___ your new product.
- to inquire about
- to inquire
I am writing ___ that Iâll be in Seattle next month.
- to inform you
- inform
I wanted to ___ that Iâll be a little late tomorrow.
- let you know
- inform
Thank you for your email ___ our summer promotion.
- inquiring
- regarding
I am writing ___ your previous email.
- respond
- in response to
I wanted to ___ your availability next week.
- ask about
- request
Thank you ___ our start-up seminar.
for your email inquiring about
writing about
Thanks for your email ___ tomorrowâs meeting.
- about
- to
I wanted to ___ your availability next week.
ask about
request
Thank you ___ our start-up seminar.
for your email inquiring about
writing about
Thanks for your email ___ tomorrowâs meeting.
about
Week 05: Business English: Networking Coursera Quiz Answers
Follow Up Email Quiz Answer
Q.1 I am writing to thank you ___ your assistance.
- for
- to
Q.2 I want to thank you for ___ to meet with me yesterday.
- agreeing
- agree
Q.3 I enjoyed ___ out more about your work.
- to find
- finding
Q.4 It was nice ___ your colleague Erik.
- meeting
- meet
Q.5 I appreciated ___ the time to meet with me
- you take
- your taking
Q,6 I ___ we can stay in touch.
- hope
- want
Q,7 Thanks ___ for all your help.
- again
- once
Q.8 I look forward to ___ your hospitality next month.
- return
- returning
More About This Course
This Specialization is intended to teach you how to effectively communicate in English in professional settings. You will increase your English vocabulary, improve your ability to write and speak English in both social and professional settings, and acquire terminology and skills applicable to business negotiations, telephone conversations, written reports, and email communications.
SKILLS YOU WILL GAIN
- Business Plan
- English Language
- Meeting
- Presentation
- Email Writing
- Business Communication
- Communication
- Professional
- Writing
- Negotiation
- Planning
- Language
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Conclusion
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