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Six Sigma Principles Answer
Week- 1
Six Sigma Foundations and Principles Quiz
1.
Question 1
What can be said about the culture of services
I. Processes are invisible
II. Processes are well defined
III. More scientific
IV. Not well defined or documented
1 point
- I, II, and III only
- I, II, and IV only
- II, III, and IV only
- All of the above
2.
Question 2
In summation, six sigma is considered:
1 point
- An purging of mistakes and defects
- An intense focus on business outputs
- A focus on critical customer items
- A business improvement approach
3.
Question 3
Six Sigma Projects emphasize all the following EXCEPT:
1 point
- Support from the highest levels of Management
- Quantifying the Results
- The cost savings
- Areas that are of high importance to the organization
4.
Question 4
Who created the initial problem solving
framework that would later become DMAIC?
1 point
- Michel Harry and Bill Smith
- Forrest Breyfogle and Michel Harry
- George Michael and Bill Smith
- Robert Gavin and Michel Harry
5.
Question 5
Using the six sigma methodology, a company with a short term sigma level of 3.5 sigma would see a 1.5 sigma shift to 2 sigma long term. What would be the long term failure rate.
1 point
- 308770
- 36510
- 233
- Somewhere between 6210 and 66810
Six Sigma Roles and Responsibilities Quiz
1.
Question 1
Before joining a team, an individual contributor
should
1 point
- Be familiar with group dynamics
- Be trained in problem solving techniques
- Possess knowledge of the team’s intended purpose and ensure an alignment exists with interests and skill set
- Completed a team motivation seminar
2.
Question 2
Some experts challenge the value of training and
using employees in yellow belt roles. What would be the best explanation for
this perspective:
1 point
- It creates excessive communication issues
- Yellow Belts tend to have less training and are less involved in six sigma and can only effectively support the logistical aspects of the project team.
- It creates a conflict of interest between the
yellow belt and green belt - It is too costly
3.
Question 3
If a black belt uncovers a conflict and wishes
to take an assertive stance, which position should he adopt above all else?
1 point
- Avoiding
- Accommodating
- Collaborating
- Compromising
4.
Question 4
The function of the coach in a six sigma
organization is most likely to be filled by:
1 point
- Master Black Belt
- Green belt
- Process Owner
- Champion
5.
Question 5
Process owners can also be referred to as:
1 point
- Master Black Belt
- Black Belts or Champions
- Champions or sponsors
- Sponsors or Master Black Belts
Week- 2
Quality Tools and Six Sigma Metrics Quiz
1.
Question 1
A scatter diagram with points creating a nearly
straight line from the upper left to the lower right would indicate:
1 point
- A curvilinear relationship
- A positive correlation
- No correlation
- A negative correlation
2.
Question 2
The 80/20 rule is associated with which quality
tool
1 point
- Process Map
- Checksheet
- Pareto Chart
- Cause and Effect Diagram
3.
Question 3
Which of the following tools is a structured
form of brainstorming?
1 point
- Cause and Effect Diagram
- Checksheet
- Pareto Chart
- Histogram
4.
Question 4
In measuring Cost of Poor Quality, as the cost
of Appraisal goes up, what would you expect to go down?
1 point
- The cost of Prevention
- The cost of Internal Failures
- None of these costs would go down
- The cost of External Failures
5.
Question 5
When calculating Defects Per Million
Opportunities, it is necessary to determine the number of ways a defect or
error could occur.
1 point
- True
- False
6.
Question 6
If you have a process with three steps, and each
step produces 99% good quality, what is the rolled throughput yield?
1 point
- 99.5%
- 99%
- 97%
- 98%
7.
Question 7
Cycle Time is defined as:
1 point
- Only the time that the product is actually being
processed. - The time from the beginning to the end of a process including wait time and other delays.
- How fast the process is running.
- The time for your supplier to deliver material or components.
Week- 3
Team Basics Graded Quiz
1.
Question 1
In Brainstorming, ideas should be evaluated as
they are created.
1 point
- True
- False
2.
Question 2
When generating ideas in a Brainstorming
session, it is most important to generate a large number of ideas, and not
worry about the quality of those ideas.
1 point
- True
- False
3.
Question 3
Which technique is done silently?
1 point
- Multivoting
- Prioritization Matrix
- Nominal Group Technique
- Affinity Diagram
4.
Question 4
It is usually possible to greatly reduce a
brainstorm list, by grouping similar ideas together.
1 point
- True
- False
5.
Question 5
Specific meeting items should be identified in
advance, and time allotted for each one.
1 point
- True
- False
6.
Question 6
By using a carefully prepared agenda, meeting
minutes can be created almost instantly.
1 point
- True
- False
Week- 4
Lean Foundations and Principles Graded Quiz
1.
Question 1
An activity that does not change the form or
function of a product or service is:
1 point
- Unnecessary
- Non-Value Added
- Required
- Value Added
2.
Question 2
If an activity is non-value added, it must be
eliminated.
1 point
- True
- False
3.
Question 3
A three prong electrical plug is an example of:
1 point
- Poka Yoke
- Kan Ban
- Muda
- Standard Work
4.
Question 4
Value is defined by customers based on their
perceptions.
1 point
- True
- False
5.
Question 5
Two Types of Poka Yoke devices are:
1 point
- Service and manufacturing
- Operator and customer
- Proactive and Reactive
- Prevention and Detection
Conclusion
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